Refund policy
Thank you for your purchase. We hope you are satisfied with your purchase. However, if you are not completely satisfied with your purchase, you may return it for a full refund or exchange. Below you can find all the information related to our returns policy.
RETURN CONDITIONS
1. Returns are possible within 15 days of receipt of the item. If the return period of 15 days has passed, we cannot offer a refund or exchange.
2. Items must be returned in their original condition and packaging.
3. The items contain all original parts.
RETURN PROCESS
To return an item, please carefully place the item in the original packaging together with your proof of payment.
Contact us at info@furrniture.be. We will provide you with a return ticket.
REFUND
After receiving your return and checking the items, we will issue your refund. The refund will be made within 14 days of receiving your return.
You will receive an email when we have received your return. You will also be notified if you will receive a full refund or not.
If the refund is approved, you will receive the full amount on your credit card or payment method used to make your order. p>
If you have not received a refund or mail from us after 14 days, please contact us via info@furrniture.be
DAMAGE
If your purchase is damaged at receipt of the order, please contact us at info@furrniture.be, to arrange an exchange or refund.
If you have any questions regarding our return policy, do not hesitate to contact to take with us via the email address: info@furrniture.be
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